KPO Service Type:
High-end Appointment Setting Team

Scenario:
A large, middle-ware Sales Management & Consulting Practice, with appointment setting capability required an appointment setting campaign for a new software rollout.

Challenge:
The company was already outsourcing the function to another company but needed a more cost-effective and results-oriented method of promoting its software rollout through appointment setting function.

Solution:
VONCORE proposed a call center team in the Philippines to expand appointment setting capabilities. Candidates were located, trained and fitted to meet the needs of the client.

Result:
The client is successfully expanding its business through the real-time technology connectivity that allows it to interact with the team in the Philippines as though they were in the next office.